INFORMATION RESOURCES AND PROFESSIONALS´ PERFORMANCE ON DIGITAL COMMUNICATION MARKETING

  • Nathália Matychevicz Chemin de Barros Caldas Universidade Federal do Paraná
  • Tomás Sparano Martins Universidade Federal do Paraná
  • Flávio Luiz von der Osten UNIVERSIDADE FEDERAL DO PARANÁ http://orcid.org/0000-0001-7250-9066
  • Paola Andrea Moreno Espinoza Universidade Federal do Paraná
  • Andreia Bolivar Pedroso D’Amico Universidade Federal do Paraná
Keywords: Informational resources, RBV, The SoDA Report, Legitimation, Publicity.

Abstract

Advertisers dealing with digital marketing should be deeply informed in specific publications so that they continue being competitive, producing low-cost solutions and meeting their stakeholders´ expectations. However, the manner these professionals assess information resources should be better understood. From the point of view of the Resource-Based Vision and understanding the importance of organizational legitimacy, current article discusses how financial resources, such as specialized publications, are employed by firms for competitive advantages. Structured interviews with fifteen digital marketing advertisers of medium- and small-sized firms in the state of Paraná, Brazil, with local and national activities, were undertaken. A content study and a specific analysis on The SoDA Report were prepared. Results show that its relevance is linked to the issue of legitimation that it confers to the firms. Analysis of information in publications provided their degree in value, scarcity, inimitable and organizationally exploitability. Information resources actually attended to the above-mentioned criteria according to their relevance and in proportion to their origin from a reliable source. Current paper broadens RBV literature since it reveals that degree information resources are valorized, especially in conferring legitimacy, which is indispensable within a dynamic market.

Author Biographies

Nathália Matychevicz Chemin de Barros Caldas, Universidade Federal do Paraná
Especialista em Gestão Estratégica pela Universidade Federal do Paraná
Tomás Sparano Martins, Universidade Federal do Paraná
Professor Doutor na Universidade Federal do Paraná
Flávio Luiz von der Osten, UNIVERSIDADE FEDERAL DO PARANÁ
Mestrando em Administração pela Universidade Federal do Paraná
Paola Andrea Moreno Espinoza, Universidade Federal do Paraná
Mestranda em Administração pela Universidade Federal do Paraná
Andreia Bolivar Pedroso D’Amico, Universidade Federal do Paraná
Mestranda em Administração pela Universidade Federal do Paraná

References

ABELA, J. A. Las Técnicas de Análisis de Contenido: una revisión actualizada. 2002.

BARNEY, J. Firm Resources and Sustained Competitive Advantage. Journal of Management, v. 17, n. 1, p. S. 99–120, 1991.

BARNEY, J.; HESTERLY, W. S. Strategic Management and Competitive Advantage. 4. ed. [s.l: s.n.].

BOCCONCELLI, Roberta et al. SMEs and Marketing: A Systematic Literature Review. International Journal of Management Reviews, v. 0, p. 1-28, 2016.

CÁCERES, P. Análisis Cualitativo de Contenido: Una alternativa metodológica alcanzable. Psicoperspectivas. Indivíduo y Sociedad, v. 2, n. 1, p. 53-82, 2008.

CRUBELLATE, J. M; PASCUCCI, L; GRAVE, P. S. Contribuições para uma visão baseada em recursos legítimos. RAE-Revista de Administração de Empresas, v. 48, n. 4, 2008.

DAY, G. S. The Capabilities of Market-Drive Organizations. Journal of Marketing, v. 58, n. 4, p. 37–52, 1994.

DAY, G. S. Closing the Marketing Capabilities Gap. Journal of Marketing, v. 75, n. 4, p. 183–195, 2011.

DEEPHOUSE, D. L.; SUCHMAN, M. Legitimacy in Organizational Institutionalism. The Sage handbook of Organizational Institutionalism, v. 49, p. 77, 2008.

DIMAGGIO, P. J.; POWELL, W. W. The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields. American Sociological Review, v. 48, n. 2, p. 147-160, 1983.

FRISKE, W. From Strategy to Performance: An Investigation of the Factors Affecting Marketing Plan Implementation. 2015. 74p.

GRANT, R. M. The Resource-based theory of Competitive Advantage: implications for strategy formulation. California Management Review, v. 33, n. 3, p. 114-135, 1991.

HAMBRICK, D. C.; MASON, P. A. Upper echelons: The organization as a reflection of its top managers. Academy of management review, v. 9, n. 2, p. 193-206, 1984.

KOHLI, A. K.; JAWORSKI, B. J. Market Orientation: The Journal of Marketing, v. 54, n. 2, p. 1–18, 1990

KOZLENKOVA, I. V.; SAMAHA, S. A.; PALMATIER, R. W. Resource-based theory in marketing. Journal of the Academy of Marketing Science, v. 42, n. 1, p. 1–21, 2013.

KRUSH, M.; AGNIHOTRI, R.; TRAINOR, K. A Contingency model of Marketing Dashboards and their influence on Marketing Strategy Implementation speed and market information Management Capability. European Journal of Marketing, v. 50, n. 12, p. 2069, 2016.

LEEFLANG, P. S.H.; VERHOEF, P. C.; DAHLSTRÖM, P.; FREUNDT, T. Challenges and solutions for marketing in a digital era. European Management Journal, v. 32, n. 1, p. 1-12, 2014.

MARCONI, M.; LAKATOS, E. M. Técnicas de Pesquisa. São Paulo: Atlas, v. 6, 2007.

McALISTER, L. Rigor versus method imperialism. Journal of the Academy of Marketing Science, v. 44, n. 5, p. 565-567, 2016.

MEYER, J. W.; ROWAN, B. Institutionalized Organizations: Formal structure as myth and ceremony. American Journal of Sociology, p. 340-363, 1977.

MITHAS, S.; RAMASUBBU, N.; SAMBAMURTHY, V. How information management capability influences firm performance. MIS Quarterly: Management Information Systems, v. 35, p. 237–256, 2011.

MORGAN, N. Marketing and business performance. Journal of the Academy of Marketing Science, v. 40, n. 1, p. 102-119, 2012.

NARVER, J. C.; SLATER, S. F. The Effect of a Market Orientation on Business Profitability. The Journal of Marketing, v. 54, n. 4, p. 20-35, 1990.

PFEFFER, J.; SALANCIK, G. The External Control of Organizations: a resource dependence perspective. New York: Harper & Row, 1978.

PRIEM, R. L.; BUTLER, J. E. Is the Resource-Based “View” a Useful Perspective for Strategic Management Research? Academy of Management Journal, v. 26, n. 1, p. 22–40, 2001.

RODRÍGUEZ, J. Métodos de Investigación Cualitativa. Revista de Investigación Silogismo, v. 1, n. 8, 2011.

ROSSONI, L. O que é Legitimidade Organizacional? Organizações & Sociedade, v. 23, n. 76, 2016.

SANTOS-VIJANDE, M. L.; LÓPEZ-SÁNCHEZ, J. Á.; TRESPALACIOS, J. A. How Organizational Learning affects a firm’s flexibility, competitive strategy, and performance. Journal of Business Research, v. 65, n. 8, p. 1079-1089, 2012.

SCOTT, W. R. Institutions and Organizations. 2. ed. London: SAGe, 2001.

SCOTT, W. R. Approaching adulthood: the maturing of institutional theory. Theory and society, v. 37, n. 5, p. 427-442, 2008.

SUCHMAN, M. C. Managing legitimacy: Strategic and Institutional Approaches. Academy of Management Review, v. 20, n. 3, p. 571-610, 1995.

UBAVIĆ, P. Informational Resources Management. Ekohomnka, v. 61, n. 1, p. 161-171, 2015.

VEIGA, L.; GONDIM, S. M. A Utilização de métodos qualitativos na Ciência política e no Marketing político. Opinião Pública, v. 7, n. 1, p. 1-15, 2001.

WANG, R.; GUPTA, A.; GREWAL, R. Mobility of Top Marketing and Sales Executives in Business- to-Business Markets : A Social Network Perspective. Journal of Marketing Research, n. 4, p. 65-670, 2017.

ZUCKER, G. Institutional Theories of Organization. Annual Review of Sociology, v. 13, n. 1, p. 443-464, 1987.

Published
2017-12-20
Section
Gestão do Conhecimento