Quality of working life of mobile emergency care service servers

Qualidade de vida no trabalho de servidores do serviço de atendimento móvel de urgência

Authors

DOI:

https://doi.org/10.17765/2176-9206.2025v18e13438

Keywords:

Quality of Life, Prehospital Care, Work, Occupational Health

Abstract

Objective: To evaluate the quality of life at work of SAMU professionals in a municipality in the state of Paraná. Methodology: A descriptive and exploratory study was conducted with 60 workers from a SAMU regulation center in Paraná. Data were collected using the validated QWLQ-brief questionnaire. A Microsoft Excel for Windows® tool was used to tabulate quantitative data. Results: Of the 60 participants in the study, 16 were Auxiliary Tele attendants in Medical Regulation (TARM), nine were Radio Operators (RO), eight were nurses, and 27 were doctors. The quality of life at work index was 57.6% and was classified as satisfactory. The only domain with an unsatisfactory result was Physical/Health, with 34.8%. Conclusion: The quality of life at work at SAMU reached adequate levels. However, it is still necessary to create measures to promote the health of these professionals within their work environment.

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Author Biographies

Vitória Vasconcelos Logullo, State University of Maringá

Master's student in Nursing at the Postgraduate Program in Nursing, State University of Maringá (UEM). Maringá, Paraná, Brazil.

Jonas Henrique Dias Vasconcelos Lopes de Oliveira, State University of Maringá

Graduated in Nursing from the State University of Maringá (UEM). Maringá, Paraná, Brazil.

Beatriz Jorge Oliveira Gomes, State University of Maringá

Master's student in Nursing at the postgraduate nursing program of the State University of Maringá (UEM). Maringá, Paraná, Brazil.

Gláucia Maria Canato Garcia, State University of Maringá

Master's student in Nursing at the postgraduate program of the State University of Maringá (UEM), Maringá, Paraná, Brazil.

Mariana Enumo Balestre, State University of Maringá

Master's student in nursing at the Postgraduate Program in Nursing (PSE) of the State University of Maringá (PR), Brazil.

Maria Eduarda Pascoaloto da Silva, State University of Maringá

Doctoral candidate in the Postgraduate Program in Nursing at the State University of Maringá (UEM). Maringá, Paraná, Brazil.

Ana Flavia da Silva Izepato, Univerisdade Estadual de Maringá

Graduada em Enfermagem pela Universidade Estadual de Maringá (UEM). Maringá, Paraná, Brasil. 

Sonia Silva Marcon, State University of Maringá

Doctor of Philosophy in Nursing from the Federal University of Santa Catarina (UFSC). Full Professor at the State University of Maringá (UEM). Maringá, Paraná, Brazil.

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Published

2025-11-22

How to Cite

Logullo, V. V., Oliveira, J. H. D. V. L. de, Gomes, B. J. O., Garcia, G. M. C., Balestre, M. E., Silva, M. E. P. da, … Marcon, S. S. (2025). Quality of working life of mobile emergency care service servers : Qualidade de vida no trabalho de servidores do serviço de atendimento móvel de urgência. Saúde E Pesquisa, 18, e13438. https://doi.org/10.17765/2176-9206.2025v18e13438

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